Refund and Cancellation Policy

 

Should you wish to cancel a lesson please notify us at least 24 hours in advance, tutors are usually booked throughout the day and this will give them and us time to reorganise the necessary timetables.

 

If you are unable to reschedule your desired lesson and request a refund we endeavour to process this the same day. The time for the funds to be released back to your account will depend upon on your payment provider.

 

Please bare in mind that cancellations and refunds may be subject to an initial booking fee which is non-refundable.

 

Please use the Contact Us page to get in touch or email us direct at: admin@eot.education

 

Thank You

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